Miami International Airport (MIA) Lost and Found - Claim Assistance & Contact Information

While navigating Miami International Airport (MIA), passengers may misplace their bags or other valuable belongings. The team actively works to reunite passengers with their lost items. In addition to the Miami Airport lost and found office, airlines and TSA have precise offices to address and resolve related issues. By contacting the relevant department or office, fliers can file a complaint regarding the items lost within the airport premises, parking areas, dining, airlines, and more.

Where is the Miami International Airport Lost and Found Office?

The office of lost and found Miami Airport is strategically located so that passengers can find it easily. One can also use the MIA Airport map to find the exact location.

Lost and found office address

Miami International Airport, Lost and Found Office, North Terminal, Concourse D, Level 4, PO Box Number 025504 Miami, Florida 33102-5504

Note: The office of lost and found at Miami Airport is located in concourse D. Hence, passengers should reach their gate first to easily find the division.

Working Hours

• Operational hours: 8:00 am to 6:00 pm
• Working days: 7 days a week

Important: In case one needs to report a lost and found issue beyond working hours, it is better to contact the airport ground staff for further help.

How to Contact the MIA Lost and Found Office?

To connect with the dedicated division of lost and found Miami International Airport, fliers can find the phone numbers and other relevant modes of contact.

• Phone Number MIA Airport Lost and Found: +1 305 876 7377 and +1 305 876 7575 (customer services)

• For General Information: +1 305 876 7000

• Email Address: customerservice@miami-airport.com

• Functional hours: 8:00 am to 6:00 pm

• Open days: 7 days

How to File a Lost and Found Complaint Online at MIA?

Filing a lost and found complaint at the MIA office is easy and straightforward. The process can be done online via the official website of Miami International Airport.

• Go to the Miami International Airport website.

• Find the LOST AND FOUND page.

• On the page, a link will be provided for submitting a complaint regarding the lost item.

• Or, one can follow the link www.lostandfound.miami-airport.com

• Fill out every requested detail correctly.

• Submitting an online claim is free.

• Review the complaint and submit it.

• Once the complaint is filed successfully, the MIA Lost and Found authority will send a confirmation email containing the necessary details, including a tracking number.

Tip: To expedite the process or support the claim, passengers are advised to file a report with the Miami-Dade Airport Police regarding lost/stolen belongings.

Whom to Contact At MIA Airport if Something is Left or Lost in Rental Cars?

In addition to the office of lost and found at Miami Airport, there is a dedicated division to handle queries associated with items lost and found in a rental car. However, one must acquire the necessary details before connecting to avoid unnecessary delays.

• Address of the Rental Car Center: MIA Rental Car Center, 3900 NW,  25th Street, Miami, FL 33142

• Contact Number: 1 888 761 8227

• Working Hours: One must call the center to know the working hours for a specific rental car company.

Where to Report at Miami Airport When Items are Lost at TSA Security Checkpoints?

Anything lost at the security checkpoints of TSA should be reported to the same at MIA Airport. Before reporting the issue or claiming any item, travelers must explore the contact and other related details.

• Contact Number of TSA: 305-874-5403, 305-421-2421, and 786-369-3710

• Address of the TSA Office: Use the Miami Airport Terminal map to find the TSA office

Miami Airport Parking Lost and Found Office

Anything lost in the parking lot (within Flaming or Dolphin Garage) will not be handled by the lost and found office of the airport. To report or raise a complaint, one should find the authorities who are liable for the handling of such queries.

• Address: 2100 NW, 42 Avenue, Miami, Florida, United States

• Contact Number: 305-876-7536 / 305-876-0118

Important: Call the dedicated MIA Airport parking to learn more about the process of submitting a lost and found request for items lost at a parking lot.

American Airlines Lost and Found Miami Airport

If something is lost or left on an American Airlines flight, passengers can report the issue immediately after the landing. Before this, fliers need to return to the respective gates and check if their items are there or not. In case they do not find it, they can report it directly to the American Airlines Miami Airport lost and found office.

American Airlines MIA Lost and Found Office

Miami International Airport, 2100 NW 42nd Avenue, Level 4, North Terminal, Concourse D, Miami, Florida 33126, United States 

Besides, the other contact details for American Airlines lost and found issues depend on where the item was originally misplaced or last seen. For instance, when a flier has lost an item at a TSA checkpoint, they can dial 305-876-7377 to report the issue. 

How to Submit an AA Lost and Found Issue at MIA Online?

Whether an item is left, misplaced, or lost in the MIA Airport located Admirals Club (American Airlines lounge), on the flight, or at the AA gates, the issue should be raised online. 

• Go to the official website of American Airlines.

• Find the LOST AND FOUND option.

• Select the option FILE A LOST AND FOUND REPORT.

• Or, directly click on www.chargerback.com to initiate the process.

• Upon this, a form will open.

• Fill out every detail correctly.

• Click on the check boxes and verify the details entered.

• Lastly, submit the form.

• The airline will review the request and proceed with the same accordingly.

Note: It is recommended to check the office hours and validate the contact details of the office of lost and found Miami Airport American Airlines beforehand.

What is the Recovery Process for the Lost Items at MIA Airport?

Passengers need to initiate the process at the MIA Airport lost and found office through their preferred mode, keeping the availability, comfort, and convenience in mind. This includes a step-by-step process if faster recovery is expected.

• File an online claim: Browse through the website of Miami International Airport. Go to the lost and found page to fill out and submit the claim form. In case items are lost in other areas, the respective forms should be filled out.

• Share detailed information: While filling out the form, enter every detail correctly. This includes the passenger’s name, description of the item, serial numbers, last seen area, etc.

• Call the concerned department: Apart from submitting a request online, call the respective department, i.e., TSA, airline, parking authorities, etc., via call or email to notify them regarding the issue.

• Wait for the response: After receiving the request, the officials of the Lost and Found office of MIA Airport and the respective division will start looking for the item. They will put every possible effort into finding the items.

• Tracking the request: Passengers can track their request to see the status online. They can also call the MIA lost and found authorities to know the status of their claim request.

• Arranging shipping or pickup: Once the item is retrieved, the lost and found authorities will inform the owner so that they can arrange shipping or pickup.

Important: The Miami Airport lost and found office will hold the recovered items for 30 days from the day of retrieval. Items claimed beyond this period will not be returned. Rather, such unclaimed items will be donated.

How to Collect Retrieved Items at MIA Lost and Found?

Passengers will be offered two different ways to get their items back after the recovery process is done by the MIA lost and found office. Based on the preference and availability, one can decide.

• On-site pickup: As the name suggests, one will need to validate their ownership at the office. Once the same is confirmed via the claim number and picture ID, the item will be handed over.

• Shipping: When on-site pickup is not possible for any reason, this option can be opted for. After verifying the ownership, one can request the shipping. However, passengers will need to pay for everything, including the shipping cost, taxes, import fees, and customs duties (if applicable).

Whom to Contact at Miami Airport as per the Lost Items Type?

Here, different divisions are operational to handle the lost and found queries. Depending on the area where a belonging is lost, passengers can report the lost item at Miami Airport:

Useful Tips to Prevent Losing Belongings at MIA Airport

Even though MIA lost and found office is there to help, passengers can take some preventative measures to avoid losing something while navigating. 

At Miami Airport

• Check bag tags: Ensure that the airline staff has placed the tags on the bags for the right destination.

• Early arrival: Avoid last-minute arrivals. Always reach the airport before the expected time so that luggage can be processed properly and correctly.

• Remove old stickers and tags: This can create confusion for the luggage handlers. So, it is better to remove old bag tags

• Put contact details on the bag: It may sound funny, but it is a great way to prevent any unexpected event at the airport. 

Before boarding the flight

• Take photos of the bags: To document a bag, it is better to click a picture of the luggage, including the original bills of the items packed in the bag (if possible).

• Travel via a non-stop flight: The chances of missing a bag are higher when there is a connected flight. Hence, it is better to book a direct flight, if possible.

During the flight

• Utilize baggage tracker: Some airlines offer real-time luggage tracking through an app. Ask the airline and keep a watch on it.

• Carry valuables and essentials in a carry-on bag: Keep jewelry, cash, important documents, and other essentials in the carry-on bag.

• Add distinctive identifiers: One can add a colorful strap, ribbon, or any other identifier to keep the bags easily identifiable.

The Miami Airport lost and found department worked actively after receiving the complaint. To speed up the process, multiple claim methods are available. Notably, no service fee is charged for the claims. However, retrieval may incur a fee if the passenger chooses shipping over on-site pickup.